Quiss document hub
Support
Need help with notifications, setup, or an unexpected quiz result? Use the support inbox below and include enough context for a fast diagnosis.
How to contact support
The quickest path for help is email. This is the right channel for notification issues, quiz timing problems, unexpected scoring behavior, setup questions, and data reset concerns.
Support inbox: support@quiss.me
What to include in your message
Strong diagnostic context makes support much faster. A short but specific report is better than a long message without device details.
- A short description of what happened and what you expected instead.
- The last screen, button, or notification you interacted with before the issue appeared.
- Your app version, device model, and operating system version.
- Whether notifications are allowed for Quiss in your device settings.
Quick checks before you email
Many quiz-delivery issues come from notification settings or timing configuration rather than a broken app state.
- Confirm that notifications are enabled for Quiss in your device settings.
- Review your active hours in the Profile area to make sure your quiz window is still correct.
- Check whether the quiz may have already expired, since each drop stays answerable for one hour.
Resetting local data
You can reset Quiss directly from the Profile tab inside the app. This clears the saved profile, quiz history, pending submissions, and notification schedule from the device.
If you plan to contact support first, include that detail in your email so the issue can be understood in the right sequence.